1 min read
The Hidden Costs of Poor IT Support (And How Better IT Saves You Money)
Many businesses think of IT support as a fixed cost. It's simply part of running a company, right?
2 min read
PKF Infuse : Updated on July 21, 2026
When it comes to migrating business-critical systems to the cloud, the biggest fear for most organisations is usually the risk of disruption. Downtime, data risk, and a steep learning curve can turn a well-intentioned upgrade into a massive headache for the whole business.
That's exactly the risk The Hire Supply Company wanted to avoid when they decided to move to Microsoft Azure, Azure Virtual Desktop (AVD), and SharePoint. Working with PKF Infuse, they achieved a transition that was not only smooth, but genuinely transformative for how the business operates.
Every successful migration starts with understanding the business behind the systems, not just the systems themselves. During the initial consultation, PKF Infuse's managing director Paul Howard and head of sales and procurement Simon Hulland took the time to get to grips with business's operations, ensuring the proposed solution wasn't just technically sound, but genuinely aligned with the business's goals.
As Mark Richards, Finance Director at The Hire Supply Company, explains: "It was clear that the team had a really strong understanding of our requirements and were committed to delivering a solution that aligned perfectly with our needs."
At the heart of the project was a critical requirement: keeping Sage, the company's line-of-business application, running on infrastructure that could support it reliably as the business grows.
PKF Infuse designed and implemented a secure, scalable Azure environment, built around best-practice governance, identity management, and data protection. The result is infrastructure that is built seamlessly to flex with the business in the future.
Migrations of this scale can easily disrupt day-to-day operations, but that's precisely what The Hire Supply Company avoided. The transition was managed professionally from start to finish, with clear, consistent communication throughout and fast answers whenever questions came up. "The transition itself was seamless and professionally managed, with minimal impact on our day-to-day operations. Communication was consistent throughout, and any questions we had were addressed quickly and effectively."
That balance of technical expertise and genuine customer focus gave the business confidence at every stage of the project, something Mark says made all the difference.
The relationship didn't end once the migration was complete. As part of PKF Infuse's fully managed IT service, The Hire Supply Company now benefits from:
This has simplified operations considerably, giving the business one trusted partner responsible for keeping their systems secure, reliable, and properly maintained, rather than juggling multiple vendors or managing it all in-house.
Since completing the move to Azure, AVD, and SharePoint, The Hire Supply Company has seen measurable improvements in performance, reliability, and scalability across the board. They now have a platform built not just for where the business is today, but for where it's heading next. "We now have a robust, secure platform that fully supports our business needs both now and in the future."
For Mark Richards and the team at The Hire Supply Company, the answer is a clear yes:
"We would have no hesitation in recommending PKF Infuse to any organisation considering a move to Azure, AVD, SharePoint, or looking for a trusted, long-term IT partner."
Considering a move to the cloud? If you're exploring Azure, Azure Virtual Desktop, SharePoint, or simply looking for an IT partner who understands your business as well as your infrastructure, get in touch with PKF Infuse to find out how we can help.
1 min read
Many businesses think of IT support as a fixed cost. It's simply part of running a company, right?
1 min read
Changing IT providers can feel like a big deal. Many businesses worry about downtime, data loss, or the hassle of moving everything over.
1 min read
What is Earth Day? Earth Day lands on the 22nd April every year. It was originally set up to tackle environmental issues and led to the creation of...