# PKF Infuse > PKF Infuse (Infuse Technology t/a PKF Infuse) is a Derby-based managed IT services provider supporting businesses across the Midlands and the wider UK. Services cover managed IT support, cyber security, cloud, business communications, business continuity, and Microsoft AI adoption. PKF Infuse is part of the PKF Smith Cooper group and a member of the PKF Global network. PKF Infuse has provided IT support and consultancy for more than 25 years, with a 24/7 monitored helpdesk and on-site engineers. Typical clients are UK SMEs, professional services firms, schools and academies, and regulated organisations. The company is a Microsoft partner, is Cyber Essentials certified, and works with technologies including Microsoft 365, Microsoft Azure, Microsoft Teams Phone, SentinelOne, Cisco Umbrella and Cove Data Protection. PKF Infuse is ranked 149th globally in the medium and large MSP category of the Channel Futures MSP 501. - Head office: Prospect House, 1 Prospect Place, Millennium Way, Derby DE24 8HG, United Kingdom - General enquiries: hello@pkfinfuse.com | Helpdesk: helpdesk@pkfinfuse.com | Telephone: 01332 374444 - Cities served: Derby, Nottingham, Leicester and Birmingham - Counties and regions served: Derbyshire, Nottinghamshire, Leicestershire and the West Midlands, covering the wider East and West Midlands - On-site engineer coverage is concentrated in the Midlands; remote support is delivered UK-wide ## IT support - [IT Support](https://pkfinfuse.com/it-support/): Overview of PKF Infuse IT support services for UK businesses. - [Managed IT Support](https://pkfinfuse.com/it-support/managed-it-support/): Fully managed and co-managed IT support with 24/7 monitoring and helpdesk access. - [IT Strategy](https://pkfinfuse.com/it-support/it-strategy/): IT strategy and roadmap consultancy aligned to business objectives. - [IT Relocation and Office Moves](https://pkfinfuse.com/it-support/it-relocation-and-office-moves/): Planning and delivery of IT infrastructure moves for office relocations. - [IT Project Delivery](https://pkfinfuse.com/it-support/it-project-delivery/): Managed delivery of IT projects, migrations and infrastructure upgrades. - [IT Consultancy for Mergers and Acquisitions](https://pkfinfuse.com/it-support/it-integration-and-consultancy-for-mergers-and-acquisition/): IT due diligence and systems integration support for M&A transactions. ## Cyber security - [Cyber Security Services](https://pkfinfuse.com/cyber-security-services/): Overview of cyber security services, controls and advisory work. - [Information Security](https://pkfinfuse.com/cyber-security-services/information-security/): Information security controls, policy and risk management support. - [Cyber Insurance Compliance](https://pkfinfuse.com/cyber-security-services/cyber-insurance-compliance/): Help meeting the technical controls required by cyber insurance policies. - [Cyber Security Audits](https://pkfinfuse.com/cyber-security-services/cyber-security-audits/): Independent assessment of security posture, gaps and remediation priorities. - [Cyber Essentials](https://pkfinfuse.com/cyber-security-services/cyber-essentials/): Support with Cyber Essentials and Cyber Essentials Plus certification. - [Cyber Security for Schools and Academies](https://pkfinfuse.com/cyber-security-services/cyber-security-in-schools-and-academies/): Sector-specific security guidance for schools and multi-academy trusts. - [Cyber Security Training](https://pkfinfuse.com/cyber-security-services/cyber-security-training/): Security awareness training and phishing simulation for staff. ## Cloud - [Cloud Solutions](https://pkfinfuse.com/cloud-solutions/): Overview of cloud migration, hosting and management services. - [Microsoft 365](https://pkfinfuse.com/cloud-solutions/microsoft-365-boost-productivity-security-and-collaboration): Microsoft 365 deployment, licensing, security and adoption support. - [Hosted Desktop](https://pkfinfuse.com/cloud-solutions/hosted-desktop/): Hosted virtual desktop services for remote and hybrid working. - [Cloud Backup Solutions](https://pkfinfuse.com/cloud-solutions/cloud-backup-solutions/): Managed cloud backup and data protection services. ## Artificial intelligence - [Copilot and Generative AI](https://pkfinfuse.com/ai/copilot-and-generative-ai): Guidance on adopting generative AI tools safely in a business environment. - [Microsoft Copilot](https://pkfinfuse.com/ai/copilot): Microsoft Copilot readiness, deployment and user adoption support. ## Communications - [IT and Business Communications](https://pkfinfuse.com/it-communications/): Overview of connectivity, telephony and mobile services. - [Internet Leased Lines](https://pkfinfuse.com/it-communications/internet-leased-lines/): Dedicated business internet connectivity and leased line provision. - [VOIP and Microsoft Teams Phone System](https://pkfinfuse.com/it-communications/voip-services/): Cloud telephony and Microsoft Teams Phone deployment. - [Business Mobiles](https://pkfinfuse.com/it-communications/business-mobiles/): Business mobile contracts and device management. ## Governance and business continuity - [Governance, Risk, Compliance and AI Ethics](https://pkfinfuse.com/governance/governance-risk-compliance-ai-ethics): Governance, risk and compliance advisory, including AI governance and ethics. - [Business Continuity](https://pkfinfuse.com/business-continuity/): Business continuity planning and resilience services. - [Disaster Recovery](https://pkfinfuse.com/business-continuity/disaster-recovery/): Disaster recovery planning, testing and recovery services. ## Locations - [IT Support Derby](https://pkfinfuse.com/it-support-in-derby): Managed IT support for organisations in Derby, Derbyshire and the East Midlands, including Ashbourne, Burton upon Trent and Chesterfield. - [IT Support Nottingham](https://pkfinfuse.com/managed-it-support-for-nottingham-and-beyond-pkf-infuse): Managed IT support for organisations in Nottingham and across Nottinghamshire. - [IT Support Birmingham](https://pkfinfuse.com/managed-it-support-birmingham-24/7-monitoring-pkf-infuse): Managed IT support for organisations in Birmingham and the West Midlands, including Solihull, Wolverhampton and Coventry. ## About the company - [About PKF Infuse](https://pkfinfuse.com/about/): Company background, approach and service overview. - [Our Team](https://pkfinfuse.com/about/our-team/): The technical and management team behind PKF Infuse. - [Group Companies](https://pkfinfuse.com/about/group-companies/): Relationship with PKF Smith Cooper and other group companies. - [International Reach](https://pkfinfuse.com/about/international/): Membership of the PKF Global network and international capability. - [Contact Us](https://pkfinfuse.com/contact-us/): Contact details, office address and enquiry form. ## Insights - [Insights](https://pkfinfuse.com/insights): Articles, case studies and company news on IT, cyber security, cloud and AI. ## Optional - [Legal](https://pkfinfuse.com/legal/): Legal notices, privacy information and terms. - [XML Sitemap](https://pkfinfuse.com/sitemap.xml): Full machine-readable index of site URLs. - [Careers](https://infusetech.teamtailor.com/): Current vacancies and recruitment information. - [Remote Support](https://infusetech.screenconnect.com/): Remote support session portal for existing clients.